The shipping rates listed only include the following states: California, Arizona, Nevada and Oregon. Buyers from other states, please e-mail us before placing an order. We will notify you what the actual shipping rate is according to your zip code.
LEAD TIME PRODUCTION
We value our customers and treat every order as if it were our own. Setting the right expectation is very important to us. We do not make false promises in order to make sales. Since every order is handcrafted, we do not stock products. Therefore, our lead time for fabrication is 15 business days for our standard designs and it could vary if customization is required or in the case of custom orders.
It is important to us that you have all your questions answered and understand the details involving your purchase. We want to ensure that all your technical and production questions are answered in a timely and efficient manner. We are committed to keeping our products as affordable as possible, so we try to minimize overhead costs. I will personally answer your questions and make sure that you feel confident about your purchase. Due to my personal involvement and attention to detail, our preferred method of communication is email. This method also allows us to be clear and keep a record of your requests and specifications. Should you require a phone conversation we will do our best to accommodate you as soon as possible.